Contact us: +1.888.466.3660 | sales@incredihome.com

1. Royal Prestige® Customer Service

Royal Prestige® products are built following the highest quality standards in the market.

Most of our products feature a limited lifetime warranty up to 50 years.

Call us now at 1-888-466-3660 if you have any question regarding your products, we're looking forward to serve you!


Hours (Central Standard Time)
  • Monday -Thursday: 8:00 AM - 9:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday 8:00 AM - 12:00 PM
  • Sunday Closed

Warranty, Merchandise or Delivery
Please call our Customer Service Department at 1-800-279-3373 (bilingual).

Billing or Financing
Please call our Credit Department at 1-800-280-9708 (Spanish) or 1-800-280-9709 (English).

All other Matters
  • Please call our Customer Care Department at 1-877-494-2289 (bilingual).
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Product Service

We at IncrediHome feature a lifetime bi-annual service to your Smart Health products at no charge.

Our vision is to improve your family's lifestyle with top-shelf Smart Health solutions. Our mission is to make sure those products stay in like new condition all the time...

Best of all? It's FREE! We want to take care of you because you are a part of our IncrediFamily!

We stand by all the Smart Home and Security Solutions we offer. If there is ever a problem please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

IncrediHome Capabilities

Category: Uncategorised

Here's what your IncrediHome can do

  • Home Automation

    • Lighting Control
    • Ceiling and Exhaust Fans Control
    • Temperature Control
    • Locks Control and Keyless Entry
    • Garage Door Control
    • Sprinkler System Control
    • Appliances Control
    • Alternative Systems Control
    • Swimming Pool and Spa Control
    • Media Devices Control

  • Monitoring & Surveillance

    • Entry Detection
    • Motion Detection
    • Glass Breakage Detection
    • Live Video Streaming
    • Water Leakage Detection
    • Smoke and CO2 Detection
    • Fire Detection
    • Professional Monitoring

  • Energy

    • LED Lighting Upgrade
    • Solar Harvesting
    • Energy Management

  • Automatic Reporting

    • Smartphone Alerts
    • Email Alerts
    • Lighting Triggering
    • Alarm and Siren Activation
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Category: Uncategorised

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Our products

Category: Uncategorised

Established in Madison, Wisconsin in 1959, Royal Prestige® has become one of the most successful kitchenware & healthy living products companies in the world. In addition to the United States, they have presence in Canada, Mexico, Ecuador, Dominican Republic, Argentina, Brazil, Colombia, Peru, among others. They offer innovative cookware and household products, which are designed with strict quality standards. Their exclusive marketing program allows you to see and purchase their products in the comfort of your home where we will be happy to provide an in-person demonstration.

View Royal Prestige's site

Amazon Echo is a hands-free speaker with voice control. Echo connects with Alexa Voice Service to play music, ask questions, make calls, send and receive messages, provide information, news, sports scores, weather, to control smart home devices, and more - instantly. All you have to do is ask.

View Amazon Echo's site

Give keyless entry to family, friends, housekeepers and others without worrying about lost or copied keys. Control and monitor your door from anywhere. Lock, unlock and monitor your door from anywhere. Locks automatically as you leave. Never worry if your door is locked again. Auto-Unlock detects your arrival and unlocks the door automatically.

View August's site

The Nest Learning Thermostat is the first thermostat to get ENERGY STAR certified. It learns what temperature you like and builds a schedule around yours. Since 2011, the Nest Thermostat has saved billions of kWh of energy in millions of homes worldwide. And independent studies showed that it saved people an average of 10% to 12% on heating bills and 15% on cooling bills.

View Nest's site

The ultimate sprinkler controller is at hand. Introducing Rachio, the Smart Sprinkler Controller that gives you control of your sprinklers and watering bill, right from your smart phone. Rachio turns your local forecasts, soil and plant types, sun exposure and more into a customized watering schedule that saves you water and money. Water only when needed. Never waste a drop - the Rachio Wi-Fi Sprinkler Controller knows when to skip watering before, during or after rain.Get up to 50% off your water bill with a Rachio Wi-Fi Sprinkler Controller while giving your plants exactly the water they need to thrive.

View Rachio's site

Ring Video Doorbells and Security Cameras stream live HD video and two-way audio straight to your smartphone, tablet and PC, allowing you to watch over your home and answer the door from anywhere. Ring sends you instant alerts when visitors press your Doorbell or trigger the built-in motion sensors, so you’ll always be the first to know when anyone steps on your property. When you answer the alert, the Ring app lets you see, hear and speak to people on your property from anywhere.

View Ring's site

SmartThings is the brain of your smart home. It connects wirelessly with a wide range of smart devices and makes them work together. SmartThings allows you to monitor, control, and automate a wide range of connected devices in your home. For example, you can set connected lights to turn on and off at the touch of a button, at the same time each day, when you open doors and windows, when motion is detected in your home, or when you say “Turn on the kitchen lights.”

View SmartThings's site

Google Home speakers enable users to speak voice commands to interact with services through Google's intelligent personal assistant called Google Assistant. A large number of services, both in-house and third-party, are integrated, allowing users to listen to music, control playback of videos or photos, or receive news updates entirely by voice. Google Home devices also have integrated support for home automation, letting users control smart home appliances with their voice.

View Google Home's site

Philips Hue is your personal wireless lighting system that allows you to easily control your light and create the right ambiance for every moment. Bring your smart home to life with the most connected light in the world. More than just light, Philips Hue is about what you can imagine. Wake up to sunlight every day. Turn story-time into another world. Get colorful sports updates. Feel like you’re home, even when you’re not.

View Philips Hue's site

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About IncrediHome

We are a family-owned Smart Health and Smart Home Automation Company based in Katy, Texas and serving the Greater Houston Metropolitan Area. We have over 15 years of experience providing smart home & healthy living products and services to our customers who are the most important part of our IncrediFamily!

Keep in Touch

 This email address is being protected from spambots. You need JavaScript enabled to view it.
  +1.888.466.3660
 440 Cobia Drive, Ste. 1403
     Katy, TX. - 77494

Top Products

  • Smart Kitchenware
  • Water Filtering Solutions
  • Smart Air Purification
  • Smart Security Systems
  • Healthy Living Projects

Liability Insurance

  • Covered by: Hiscox
  • Coverage: up to $2-million
  • Policy Expiration: 06/04/2022

Accreditations

  • BBB Accredited Business
  • Royal Prestige Authorized Dealer
  • Texas DPS Private Security
  • Z-wave Certified
  • ESA Member
  • NEST Pro
  • Rachio Pro
  • August Pro
Incredihome Solutions, LLC BBB Business Review

We are an A-rated Accredited Business by the Better Business Bureau (BBB) in Houston.

We are Authorized Distributors of Royal Prestige® for the Houston Metropolitan Area with the very first office in Katy to specially serve the West Houston Area.
Authorized Distributor No. 76073

Texas Department of Public Safety - Private Security Licensee on:
Security Contractor, Electronic Access Company, Alarm Company, Security Consultant Company
License Number: B07348101

We are active members of the Z-wave Alliance, and we are certified as well as Z-wave installers. Z-wave is the wireless technology all smart-devices use to communicate.

We are active members of Electronic Security Association (ESA).

We are NEST Certified Professional Installers. NEST is the world's top-ranked Smart Thermostat manufacturer.

We are Rachio Certified Professional Installers. Rachio is the manufacturer of the best Smart Sprinkler System Control in the market.

We are August Certified Professionals. August brings a wide selections of Smart Access Control devices.