Contact us: +1.888.466.3660 |

1. Royal Prestige® Customer Service

Royal Prestige® products are built following the highest quality standards in the market.

Most of our products feature a limited lifetime warranty up to 50 years.

Call us now at 1-888-466-3660 if you have any question regarding your products, we're looking forward to serve you!

Hours (Central Standard Time)
  • Monday -Thursday: 8:00 AM - 9:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday 8:00 AM - 12:00 PM
  • Sunday Closed

Warranty, Merchandise or Delivery
Please call our Customer Service Department at 1-800-279-3373 (bilingual).

Billing or Financing
Please call our Credit Department at 1-800-280-9708 (Spanish) or 1-800-280-9709 (English).

All other Matters
  • Please call our Customer Care Department at 1-877-494-2289 (bilingual).
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Bi-annual Service

We at IncrediHome feature a lifetime bi-annual service to your products at no charge for you.

Our mission is to bring top of the shelf smart products to your home which will improve your family's lifestyle. Our vision is to make sure those products stay in tip-top condition as if they were brand new all the time...

The best of all, there's no extra charge for you! Unbelievable, right?

About IncrediHome

We are a Houston based, family owned, smart home solutions provider. Our focus is helping our customer's families with smart and healthy living habits through the use of high quality exclusive products and services.

Keep in Touch

 This email address is being protected from spambots. You need JavaScript enabled to view it.
 440 Cobia Drive, Ste. 1403
     Katy, TX. - 77494

Top Products

  • Smart Kitchenware
  • Water Filtering Solutions
  • Smart Air Purification
  • Smart Security Systems
  • Healthy Living Projects

Liability Insurance

  • Covered by: StateFarm
  • Coverage: up to $2-million
  • Policy Expiration: 06/01/2021


  • BBB Accredited Business
  • Royal Prestige Authorized Dealer
  • Texas DPS Private Security
  • Z-wave Certified
  • ESA Member
  • NEST Pro
  • Rachio Pro
  • August Pro
Incredihome Solutions, LLC BBB Business Review

We are an A-rated Accredited Business by the Better Business Bureau (BBB) in Houston.

We are Authorized Distributors of Royal Prestige® for the Houston Metropolitan Area with the very first office in Katy to specially serve the West Houston Area.
Authorized Distributor No. 76073

Texas Department of Public Safety - Private Security Licensee on:
Security Contractor, Electronic Access Company, Alarm Company, Security Consultant Company
License Number: B07348101

We are active members of the Z-wave Alliance, and we are certified as well as Z-wave installers. Z-wave is the wireless technology all smart-devices use to communicate.

We are active members of Electronic Security Association (ESA).

We are NEST Certified Professional Installers. NEST is the world's top-ranked Smart Thermostat manufacturer.

We are Rachio Certified Professional Installers. Rachio is the manufacturer of the best Smart Sprinkler System Control in the market.

We are August Certified Professionals. August brings a wide selections of Smart Access Control devices.